Acronis True Image WD Edition can format any capacity internal single drive unit made by Western Digital. Please see the following article on how to format a drive to FAT32 using Acronis True Image WD Edition: Answer ID 3744: How to partition and format a WD drive using Acronis True Image WD Edition. Procedure for getting back data from WD My Passport 1TB external hard disk: Download and install Yodot Mac Data Recovery tool on your system by logging in as local system administrator. As soon as installation process gets completed, user can view shortcut icon on desktop using which application can be launched.
Today I was viewing documents on my Western Digital My Passport Ultra 1TB External Hard Drive when suddenly the My Passport Ultra window froze. When I tried ejecting my hard drive the proper way by right clicking on the USB connection icon it told me that the operation could not be completed because the hard drive is being used. So I just unplugged my hard drive, I waited a few minutes and than connected it again.
When I connect my WD My Passport Ultra external hard drive to the usb port no sound is made and the external hard drive is not detected, as you can see in the below images the driver for My Passport Ultra seems to have deleted itself, there is no driver what so ever: 2. I unplug, redownload the drivers, restarted, reconnected, and My Passport Ultra is not being detected at all on my Windows 7 pc. I went to Best Buy and connected My Passport Ultra external hard drive to a couple of their windows laptops running Windows 7 and Windows 8 and the same issue, My Passport Ultra was not detected, it did not run, it did not open, there was no driver found. Just for curiosity I connected My Passport Ultra to one of their Mac Computers and it worked, it opened and launched the window. I tried it on a couple of their macs and it worked, I could see my files, nothing was wrong, It ran well on their macs. I went back and tried it again on a couple of their Windows laptops and nothing happened. No window launched, no icon notification, no sound, nothing worked the same issue i have been experiencing this whole time.
Is there anyone who is experiencing this same issue and has come up with a solution? I really want to be able to access my files on my Windows 7 Professional desktop pc. I dont want to purchase a Mac computer, I dont have the money to afford one. I am happy using my Windows PC which I customized built a couple years ago. I tried every solution I could find but nothing seems to work, my external hard drive is not being detected whats so ever on windows but it is detected and launches on a mac.
Please help, thanks! This is my Windows PC Desktop Specs. Hello, Could you please provide me with the model number of your My Passport, so I could be more specific while trying to help. Is the LED on, when you connect the drive to your PC? If not, try with another USB cable, in order to exclude power issues.
Look in the BIOS too, to see if the drive is recognized there. Make sure, that the My Passport drivers are uninstalled and then reinstalled. Personally, I would try to access the data on a Mac, backup all the files and format the drive, choosing FAT32 or NTFS format. While on the Mac, you can run the Disk Utility or WD Drive Utilities (links with more information provided below) to search for disk errors and fix them. Delete all partitions, if you have any.
How To Reformat Wd Passport For Mac
Check again on your PC. If the issue persist, check your RMA status and consider drive replacement. For more information, follow the links below: – How to partition drive in Mac – How to access Disk Utility in Mac – Drive Utilities Download for Mac - WD warranty check Hope I helped, R2D2WD.
Update: After about 3 weeks. I plugged in again into my MacBook and left it there. After more than an hour I came back and the drive showed up on my Mac again.
(So somehow the problem got fixed.) I ran First Aid on Mac's Disk Utility. It says the drive appears to be OK. So I don't know what fixed it exactly.
Problem: When I plug my WD Passport Ultra 4TB external hard drive WDBBKD0040BBK-0A (with 2TB of family photos) into my MacBook Pro it has fast flashing of light and can't be mounted. It can be read on a Windows laptop (after Windows automatically fixed an error).
I tried opening up Disk Utility on my Mac, but it just spins forever trying to mount the external hard drive. Nothing ever shows up on Disk Utility. How it broke: The WD Passport Ultra was plugged into my MacBook on battery. I was not actively reading or writing to the external hard drive, but it did have a list of directories open (no individual photo files, but just the directory names).
The battery ran out. When I charged up my Mac again it says that the disk was not ejected properly. Ever since that my WD hard drive has the flashing problem and can't be mounted on my Mac. I tried changing the Mac laptop, changing the USB cord, same problem.
I then plugged in my WD hard drive to a Windows laptop. It says that it detected an error and had the option of automatically fixing it. I clicked 'Start' and let it ran, but it didn't have a progress bar and just had a 'Cancel' button. After running for 3-5 minutes, my mom came in and unplugged the external hard drive forcefully (I yelled at her for doing that). We tried plugging it into the Windows laptop again, and my files and photos could be read!! But it still can't be read on Mac and has the flashing problem. Why is it like this?
What is broken? How can I test what is broken? I'm asking because I have had accidentally unplugged other WD external hard drives without ejecting in the past while not writing data, like in this case, but the drives never broke. What is up in this case? I'm curious if this is something that happens a lot or if it's just a less durable hard drive I got.
Because I'm at a point where WD's warranty can give me a new drive to replace it, or I can fix this drive myself. (I have copied the photos out to a new drive on a Windows machine.) Because if it is something that happens with the same frequency in all drives, shouldn't I just fix it? What is the best free software program on Windows that might potentially fix my problem? Mac programs are good too if they can actually access it since my Mac can't even mount it. As you have backed up the photos on the windows machine, you should try to use disk utility to fix your drive. There might be a volume mounting error or a format error, which can be fixed by using a function in disk utility called 'first aid'.
On your Mac, spotlight search for disk utility. It should show up. When it opens you should see a column on the left with all your disks listed there.
As you can see, this column has both internal and external drives listed there. Be extremely careful, do not tamper with the internal drives. Go over the list very carefully and select your external drive. It should be fairly obvious which one it is. In your case it should be labeled as something similar to WD passport ultra. If not, you can look at the storage capacity and check if it matches with your disk's (here, 4TB). Next you need to run first aid.
A self explanatory button placed towards the start of the row on the top says first aid. Click and let the magic happen! If it doesn't start right away, you may have a different version of macOS. In the case of this, click on verify the disk.
Next, click on repair. While doing this, please make sure no one yanks the cable out because that will be very, very bad.
If these situations occur:. You see the output The volume 'diskname' appears to be OK., but the problem still isn't fixed or.
You see the output Scan complete. Problems were found, but Disk First Aid cannot repair them. Then you can try to install and use DiskWarrior or try other solutions given on this thread. You could also try reformatting the disk, the steps for which I can edit in later. @jksoegaard's method looks promising too. For Macs, if your External Hard Drive is not showing up in Disk Utility. And you have ruled out damaged drive and cable.
The next step you should try is using Terminal. Search Bar: Terminal. Type diskutil list, press enter. Find the Name of your External Hard Drive, it should show up here if it is not damaged. The External Hard Drive name is the next line under EFI EFI. Example 'Productivity', 'Universal' etc.
If name is Universal, Type diskutil mount Universal, press enter (instead of typing the name of the drive, you can also type in the identifier, eg. 'disk3s1, disk2s1, etc') The External Drive should show up on Finder or Desktop. Good Luck, hope that works for you.